Privacy Policy & Terms of Service

Privacy Policy

Information We Collect

When you complete a form, request an inspection or quote, or contact us, we may collect your name, email address, telephone number, property address, service needs, and information you choose to provide. We may also maintain appointment details, service records, and communication preferences.

Our website and its providers may automatically collect information such as your IP address, browser and device type, pages visited, referring website, and interactions with website features.

How We Use Your Information

• Respond to questions and requests for service.
• Prepare estimates and schedule inspections or appointments.
• Provide services and communicate about your project.
• Send promotional communications when permitted by law and consistent with your consent and preferences.
• Improve our website, evaluate marketing results, maintain records, and meet legal obligations.

Forms and Service Providers

We use providers that help us host our website, process forms, manage customer records, and deliver communications. Our forms and customer communications may use HighLevel/LeadConnector. These providers process information as needed to perform services for us.

We may also disclose information with your authorization, when required by law, or when reasonably necessary to protect rights, safety, and property.

Mobile Information and Text Messaging Privacy

Cookies, Analytics, and Embedded Content

Our website may use cookies and similar technologies to support functionality, remember preferences, understand website traffic, and measure advertising performance. Where enabled, analytics and advertising tools may receive device and browsing information. Advertising tools may also support personalized advertising, depending on their configuration and your choices.

Embedded forms, maps, videos, and social media features may collect information under their providers’ privacy policies. You can manage cookies through your browser settings and any cookie controls available on this site. Blocking cookies may affect some features.

Retention and Security

We retain information for as long as reasonably necessary to provide services, maintain appropriate business records, resolve disputes, and meet legal requirements. We use reasonable safeguards to protect personal information, but no online transmission or storage system is completely secure.

Your Choices

You may contact us to request access to, correction of, or deletion of your personal information. We will review requests under applicable law and may need to verify your identity or retain certain records. Additional rights may apply depending on your location and applicable law.

To stop marketing emails, use the unsubscribe option in the message or contact us. To stop text messages, reply STOP. You can also contact us using the details below to update your communication preferences.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect their personal information. Please contact us if you believe a child has provided personal information so we can investigate and take appropriate action.

Terms of Service

Website Use

These terms apply to your use of the Radon Reaperz website and participation in our messaging services. Please use the website lawfully and provide accurate information when requesting services. You may not interfere with website operation, attempt unauthorized access, or submit fraudulent or harmful content.

Information and Service Requests

Website content provides general information about our services. It does not replace an assessment of your property or a radon test. Descriptions, photos, and examples do not guarantee a particular result for every property.

Submitting a form or requesting a free inspection or quote does not confirm an appointment or create an obligation to purchase services. We will confirm availability, scope, and any applicable charges with you. A free inspection or quote does not mean that radon testing, installation, repairs, or other work is free.

Estimates and Service Agreements

Project scope, pricing, payment terms, scheduling, cancellation terms, and any warranties will be provided in the applicable estimate or service agreement. Accepted project-specific agreements control those matters if they differ from these website terms.

Text Messaging Terms

If you opt in to text messages from Radon Reaperz, you may receive responses to inquiries, appointment reminders, scheduling updates, and customer support messages. Promotional messages will be sent only with the appropriate consent.

• Frequency: Message frequency varies based on your requests and interactions with us.
• Charges: Message and data rates may apply. Contact your wireless provider with questions about your plan.
• Opt out: Reply STOP to unsubscribe. You may receive a confirmation message. Further messages will stop unless you opt in again.
• Help: Reply HELP or call (833) 732-7379.
• Consent: Consent to marketing text messages is not a condition of purchasing services. Providing a phone number alone does not constitute marketing text-message consent.
• Delivery: Message delivery depends on network availability. Carriers are not liable for delayed or undelivered messages.
• Privacy: See our Privacy Policy for how we handle personal and mobile information.

Website Content and External Links

Website text, graphics, logos, and other materials belong to Radon Reaperz or their respective owners. Commercial reproduction requires permission unless otherwise permitted by law.

Links to external websites are provided for convenience. We do not control their content, availability, or privacy practices.

Website Availability

We work to keep website information accurate and the website available, but errors or interruptions may occur. Please contact us to confirm details important to your service request. Nothing in these terms limits rights or protections that cannot be waived under applicable law.

Updates to This Page

We may update this page as our services, practices, or legal requirements change. Updates will include a revised date. We will provide additional notice or obtain consent when required by applicable law. Updates do not automatically change an existing signed service agreement.